Frequently Asked Questions.
Everything you need to know before finding your next favorite piece.
01Product & Quality
What is your jewelry made of?
Every piece is made of stainless steel, a strong metal that holds up to daily wear. Our gold pieces have a layer of 14K gold plating. Some designs also feature pearl, mother of pearl, or clear stone details, as listed on each product page.
Is your jewelry real gold or gold-plated?
Our gold pieces are 14K gold plated, not solid gold. You get the warm look of gold on a durable stainless steel base, at an accessible price.
Will it tarnish, fade, or turn my skin green?
Our jewelry is tarnish resistant, and stainless steel isn’t the kind of metal that usually turns skin green, unlike brass or copper. Like all plated jewelry, the gold finish can soften over time. Gentle care helps it keep its shine longer.
Is the jewelry waterproof?
Yes. Our pieces are made to be waterproof, so handwashing, rain, and everyday splashes won’t harm them.
Can I shower, swim, or work out while wearing it?
You can shower while wearing it. To protect the finish, we recommend taking it off before swimming in pools, hot tubs, or the ocean, and before intense workouts.
Is it safe for sensitive skin?
Our jewelry is nickel free, and nickel is the most common cause of metal allergies. Many people with sensitive skin wear stainless steel comfortably. If you have a known metal allergy, please check the materials on the product page first.
What sizes and colors are available?
Most of our necklaces come in Gold, Silver, and Rose Gold, and our huggie earrings are sold as a pair. If the length or size you need isn’t listed on the product page, send us a message and we’ll share the exact measurements before you order.
How should I clean and store my jewelry?
Wipe it gently with a soft, dry cloth after wearing. Put your jewelry on after perfume, lotion, and hairspray, and store each piece separately in a dry place to prevent scratches and tangles.
What does the cross symbolize?
The cross is the central symbol of the Christian faith. It represents Christ’s love, His sacrifice, and the hope of the Resurrection: a quiet, everyday reminder of what matters most.
02Special Offer: Buy 1, Get 2 Free
How does Buy 1, Get 2 Free work?
On a participating product page, choose “Buy 1 Get 2 Free” and add it to your cart: you receive three pieces and pay for just one. “Buy 2 Get 4 Free” gives you six pieces for the price of two.
Can I combine different jewelry products?
Not at this time. The offer applies to pieces of the same participating product, for example three Sideways Cross Necklaces.
Can I choose different colors?
Yes. When a product comes in more than one color, you can choose a color for each piece in your bundle.
Can I give one of the pieces as a gift?
Absolutely. A bundle is an easy way to keep one piece and share the others with the people you love.
Does the offer apply to every product?
The offer applies to participating products only. If the offer is shown on a product page, that product qualifies.
03Shipping & Delivery
Is shipping free?
Yes. Every order ships free within the United States.
How long does delivery take?
The estimated dispatch date is shown on each product page, and your delivery estimate appears at checkout. Once your order ships, you’ll receive an email with tracking.
How can I track my order?
As soon as your order ships, we’ll email you a shipping confirmation with a tracking link. You can also check your order status in your account.
Do you ship internationally?
We currently ship within the United States. Available shipping destinations are always shown at checkout.
Can I change my address or cancel my order?
Contact us as soon as possible with your order number. If your order hasn’t shipped yet, we’ll do our best to update or cancel it.
04Returns & Customer Support
What is your return policy?
We offer 30-day returns. To start a return, contact us with your order number and we’ll guide you through the next steps.
Can I return part of a bundle?
Please contact us before sending anything back. Because the free piece is part of the offer, we’ll explain how returning part of a bundle affects your refund.
What if my jewelry arrives damaged?
We’re sorry if that happens. Contact us right away with your order number and a photo of the damage, and we’ll help make it right.
Does the jewelry come with a lifetime guarantee?
Yes, your jewelry is backed by our Lifetime Guarantee. If something goes wrong with your piece, contact us with your order number and we’ll help.
Is the jewelry suitable as a gift?
Yes. Our pieces are made to be given: for baptisms, First Communions, confirmations, birthdays, Christmas, or just because.
How can I contact customer support?
Send us a message through our contact page and our team will get back to you.



